WhichM365Independent Microsoft 365 decision guide

Microsoft 365 F3

The frontline plan for deskless and shift workers. A real mailbox, Teams, and the web and mobile Office apps, priced for staff who do not sit at a desk all day.

Short answer: F3 gives frontline workers a 2 GB Exchange mailbox, Teams, the web and mobile Office apps, and frontline management, at about $8 per user per month. It has no installed desktop apps. F1 is the cheaper tier below it, with no mailbox rights (Teams calendar only). Office staff who need full apps belong on Business or Enterprise plans.

What's included

F3 has no installed desktop Office apps. It is designed for shared devices, kiosks, and staff who work from a phone or a browser.

Price

F3 lists at about $8 per user per month on an annual commitment. F1, the tier below, is cheaper but has no mailbox rights; its Exchange Kiosk entitlement enables the Teams calendar only.

List prices are estimates in USD on an annual commitment and change over time. Confirm current pricing with your Microsoft partner.

Who it's for

Deskless and shift workers: retail floor staff, warehouse and logistics teams, manufacturing, healthcare frontline, and field crews. It gives them communication and light productivity without paying for full desktop apps they will not use.

When to move up

Move a frontline worker to a Business or Enterprise plan when they start needing the installed desktop apps, a larger mailbox, or full productivity tools. Keep genuine deskless staff on F1 or F3 to control cost.

Get a recommendation for your situationAnswer four questions. Real prices and when to move up.

Common questions

What is the difference between F1 and F3?

F3 includes a 2 GB mailbox and the web and mobile Office apps. F1 is cheaper and has no mailbox rights; its Exchange Kiosk entitlement enables the Teams calendar only, not a full mailbox.

Does F3 include desktop Office apps?

No. F3 includes only the web and mobile Office apps, which suits shared devices and deskless work. For installed apps, a user needs a Business or Enterprise plan.

How much is Microsoft 365 F3?

About $8 per user per month on an annual commitment. Confirm current pricing with your Microsoft partner.

Share this page LinkedIn X Facebook Email